Fiona Graham is a Manager at Express Solicitors. Supervising the firm’s New Claims Team (NCT), she oversees the work of fifteen Litigation Assistants, including two team leaders.
NCT is where claims brought by members of the public are initially processed and evaluated. After consultation with Partners or Senior Solicitors, should there be good grounds for a claim a Litigation Executive will make an appointment for a representative to visit the potential client.
As Express Solicitors continues to grow and move into new premises, so will NCT. Fionas team is expected to comprise twenty Litigation Executives shortly.
In addition to the above responsibilities, she also works alongside the in-house IT team to help manage and maintain the computer systems in the office.
Fiona is currently undertaking a Masters degree at Manchester Metropolitan University. She is combining her studies in Human Resources Management with her role at Express.
Prior to joining Express Solicitors in October 2009, Fiona gained experience of managing within large call-centres in the travel industry. Previous employers include Emirates, Flight Centre and Travlocity.